Frequently asked questions

• How long will I be there?

  • You will usually be seen within 15 minutes of your appointment time. Please arrive 5 minutes before your scheduled appointment.

  • Occasionally, there may be unforeseen delays due to emergencies or late arrival of prior patients.

  • Appointments will generally be between 15 to 45 minutes long, but it is reasonable to allow approximately 1 hour of your time.

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• What will happen during my appointment?

  • Please ensure that your referral is either 1) handed in person, 2) sent to our secure email address, or 3) sent via fax.

  • The specialist will see you and organise any other tests which may be required. You may need to return for a follow-up visit to discuss the results of these tests and treatment.

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• Will Medicare pay part of the costs?

  • Medicare will rebate a portion of your account if you hold a current referral. If your referral is not valid, Medicare will only pay a small proportion of your rebate. Following full payment of your account at the time of your appointment, we will electronically submit your claim for a rebate directly to Medicare.

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• What if I need a bone marrow biopsy or treatment in hospital?

  • Dr Chin will inform you of the details in your clinic appointment and arrangements will be made at  SJOG Murdoch Hospital.