Frequently asked questions

  • How long will I be there?

    • You will usually be seen within 15 minutes of your appointment time. Please arrive 5 minutes before your scheduled appointment.

    • Occasionally, there may be unforeseen delays due to emergencies or late arrival of prior patients.

    • Appointments will generally be between 15 to 45 minutes long, but it is reasonable to allow approximately 1 hour of your time.

  • What will happen during my appointment?

    • Please ensure that your referral is either 1) handed in person, 2) sent to our secure email address, or 3) sent via fax.

    • The specialist will see you and organise any other tests which may be required. You may need to return for a follow-up visit to discuss the results of these tests and treatment.

  • Will Medicare pay part of the costs?

    • Medicare will rebate a portion of your account if you hold a current referral. If your referral is not valid, Medicare will only pay a small proportion of your rebate. Following full payment of your account at the time of your appointment, we will electronically submit your claim for a rebate directly to Medicare.

  • What if I need a bone marrow biopsy or treatment in hospital?

    • Dr Chin will inform you of the details in your clinic appointment and arrangements will be made at  SJOG Murdoch Hospital.